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1. SYDNEY OPERA HOUSE:PROJECT SUCCESS ORFAILURE?By Fernando R. De Souza 2. Success and Failure How do you define a successful project? If the product met its…
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  • 1. SYDNEY OPERA HOUSE:PROJECT SUCCESS ORFAILURE?By Fernando R. De Souza
  • 2. Success and Failure How do you define a successful project? If the product met its business case but thecost and schedule targets werent met, has theproject failed? Is success contingent on the overall value thatthe product or service?
  • 3. Success and Failure“A project is successful if it not only met thetraditional project managers definition ofsuccess, but also met the projects sponsorsperception of success.” (Willard, 2005) Sydney Opera House: from a projectmanagement perspective it was a huge failurebut it is arguably one of the most recognizedbuildings in the world
  • 4. In numbersProject management: Cost overrun of1300%: estimated tocost $7 million butcost over $100million. Schedule overrunof 250%: estimatedto take four yearsbut took 14 (1959-1973).But it’s one of the architecturalmasterpieces from the last century
  • 5. New Metrics andMeasurementsAccording to Willard (2005): Tier 1: Project completion success Tier 2: Product/service success Tier 3: Business successAlternatively Project success = project managementsuccess + project product success (Baccarini,1999)
  • 6. Traditional view Tier1- Project completion/managementsuccess:Focus on the accomplishment of the projectwith regards to cost, time and quality.
  • 7. Extended traditional view Tier 2- Product/servicesuccessUsers satisfaction,happiness/willingness ofusers… Tier 3- Business successIf the it brings value andhow it contributesfinancially and/orstrategically to the business
  • 8. Questions? In your opinion, is the Sydney Opera House asuccessful project? Some think that budget and schedule overrunsare necessary if you are creating a work of art.Do masterpieces require budget overruns?
  • 9. Conclusion The traditional project managementparameters are often shortsighted in theirview of whether a project will ultimately besuccessful. The project manager must focus not only onthe specifications, money and time during theproject, but also on the expected results andbenefits.
  • 10. Questions? Which tiers matter the most in a project? Is it possible to identify a project that should becanceled that is currently meeting the definedneeds?
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